Privacy Policy
Privacy Policy — Arch Home Inspections
Effective date: December 18, 2025
Controller and scope Arch Home Inspections (“we”, “us”) operates archhomeinspections.com and is the data controller for information collected via the website and contact/quote forms.
Personal data collected
Provided directly: name, email, phone number, property address, inspection details, messages submitted via contact/quote forms.
Automatically collected: IP address, device/browser, pages visited, referrer, timestamps, and cookie identifiers.
Third‑party data: identifiers and metadata from analytics and email providers if used.
Purposes and legal bases
To respond to inquiries and schedule inspections (contract/legitimate interest).
To send transactional messages (appointment confirmations).
For marketing only with explicit opt‑in consent.
To analyze and improve the website (legitimate interest).
Cookies and tracking We use essential cookies for site function and analytics cookies to measure site performance. Users may control cookies via browser settings or any on‑site consent tool.
Recipients and international transfers We share data with service providers (hosting, analytics, email delivery). Processors are contractually bound to protect data. If data is transferred outside Canada, we rely on standard contractual safeguards or equivalent protections.
Retention
Contact submissions: retained for up to 3 years unless you request deletion.
Analytics data: retained for up to 24 months.
Security We use TLS, access controls, least‑privilege access, and routine backups. No system is perfectly secure; we maintain an incident response plan and will notify affected individuals and authorities where required.
Your rights You may request access, correction, deletion, restriction, portability, or object to processing. To exercise rights, contact: archinspects@gmail.com or 778‑552‑8095. If unresolved, you may lodge a complaint with the Office of the Privacy Commissioner of Canada.
Children The site is not directed to children under 13; we do not knowingly collect data from minors.
Changes We will post updates with a revised effective date.
Sources: site content and contact details reviewed directly from archhomeinspections.com.